Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions (the "Terms") govern your access to and use of the website located at www.tukanholdings.com (the "Website"), operated by Tukan Holdings and its international operating entities ("Tukan", "we", "us", or "our").

By browsing, accessing, or utilizing any portion of this Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and our accompanying Privacy Policy. If you do not agree to these Terms, you must discontinue your use of the Website immediately.

2. Scope of Services & Nature of Site

Tukan Holdings designs, engineers, and operates promotional campaigns for physical store networks across diverse retail sectors, including supermarkets, fuel and convenience stations, pharmacies, tyre and auto-service chains, and specialty retailers. Our offerings encompass collectible campaigns, continuity and loyalty programmes, instant win games, phygital consumer journeys, licensing, supply chain execution, and till-level data analytics.

The Website serves as an informational platform presenting our capabilities, methodology, and campaign architecture to prospective commercial clients, retail partners, and brand owners.

3. Inquiries & Non-Binding Estimates

Submitting an inquiry through our "Talk to us" contact form, requesting preliminary numbers, or discussing a potential retail campaign does not create a binding commercial contract or client engagement.

Any figures, metrics, mechanics, or timelines discussed prior to contract signature are illustrative and exploratory.

4. Intellectual Property Rights

The Website, including its architecture, layout, design, text, editorial copy, typographic lockups, graphical marks, illustrations, icons, color compositions, and underlying code, is the exclusive intellectual property of Tukan Holdings and is protected by international copyright, trademark, design right, and unfair competition laws.

• Trademarks: "Tukan", the Tukan logo mark, "You can.", and related styling elements are proprietary trademarks of Tukan Holdings. Unauthorized use, copying, or imitation is strictly prohibited.
• Proprietary Mechanics: The specific promotional structures, campaign frameworks, store mapping methodologies ("Seeded, not sprayed"), and phygital campaign flows described on this Website represent proprietary intellectual assets and know-how of Tukan.
• Limited License: You are granted a limited, revocable, non-exclusive license to view and reference the content on this Website solely for legitimate internal business evaluation purposes. You may not republish, distribute, scrape, frame, or commercially exploit any material without prior written permission from Tukan.

5. Third-Party Trademarks & References

Any references on the Website to sports clubs, leagues, automotive brands, fuel banners, retail sectors, or character licenses are made solely to describe categories of campaigns and licensing capabilities in which Tukan specializes. All third-party trademarks, logos, and brand names are the property of their respective owners and are used purely for descriptive, illustrative purposes.

6. User Conduct & Prohibitions

When using this Website and its communication facilities, you agree not to:

• Transmit unsolicited commercial solicitations, automated spam, promotional advertisements, or fraudulent inquiries through our contact forms;
• Introduce malicious code, viruses, trojans, worms, logic bombs, or other technologically harmful components;
• Attempt to gain unauthorized access to our hosting infrastructure, servers, network systems, or connected databases;
• Deploy automated crawlers, scrapers, bots, or extraction scripts without express written consent;
• Impersonate any person, business entity, retail executive, or representative of Tukan Holdings.

7. Disclaimers & Limitation of Liability

The Website and all content, materials, and information contained therein are provided strictly on an "as is" and "as available" basis, without warranties of any kind, whether express, statutory, or implied.

To the fullest extent permissible under applicable law:

• Tukan Holdings does not warrant that the Website will operate uninterrupted, secure, or error-free, or that defects will be instantly corrected.
• In no event shall Tukan Holdings, its directors, employees, affiliates, or agents be liable for any indirect, punitive, incidental, special, or consequential damages (including loss of business, profits, goodwill, or data) arising out of or in connection with your access to, use of, or inability to access this Website.

Nothing in these Terms excludes or limits liability for fraud, gross negligence, intentional misconduct, or any other liability that cannot be legally excluded under mandatory applicable law.

8. Governing Law & Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the jurisdiction of the contracting Tukan Holdings entity, without giving effect to any principles of conflicts of law.

The parties agree to attempt in good faith to resolve any disagreement amicably before submitting to the exclusive jurisdiction of the competent courts.

9. Modifications to Terms

We reserve the right to revise, amend, or update these Terms at any time. Any changes will take effect immediately upon being posted on this page. Your continued use of the Website after revised Terms have been published constitutes your binding acceptance of the updated terms.

10. Contact Information

If you have questions, comments, or legal notifications concerning these Terms and Conditions, please address them to: